The Animal Wellness Hospital of Highlands is a well-established, full-service, small and large animal veterinary hospital providing comprehensive medical, surgical and dental care.
We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with referral hospitals when special diagnostic procedures are required. The facility includes a well-stocked pharmacy, in-hospital surgery suite, in-house digital x-ray capabilities, in-house laboratory, a closely supervised hospitalization area, a variety of Hills Science Diet prescription and nonprescription diets, as well as Royal Canin prescription diets. We do not keep all varieties in stock, but do have the ability to order the diet needed for your pet.
At The Animal Wellness Hospital of Highlands we strive to offer not only sound advice, but also optimal veterinary care, thus allowing you the enjoyment of your companion for a maximum number of years. Our job is not only to treat your pet when he or she isn't feeling well, but also to help you learn how to keep your best friend happy and healthy.
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, drop-off appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
The field of veterinary medicine has advanced rapidly through increased medical and surgical technology and preventative medicine. Fees charged for services are based on amounts needed to maintain the high quality of care we are proud to provide.
For your convenience we accept cash, check, Visa, MasterCard, Discover, American Express, and Care Credit*. We require full payment at the time that services are rendered. If you have an outstanding bill, we cannot provide additional services until the past-due balance is paid in full.
Outpatient care is care that is entirely completed on the day of your animal's visit. Our payment policy requires payment in full at the completion of outpatient care.
If your animal is hospitalized, we encourage you to request an estimate of the anticipated cost. This is only a preliminary estimate and may change if your animal needs more care or testing. Please feel free to call and ask for updates.
A deposit equal to half of the estimated cost will be required in order for us to begin treatment of your animal.
Payment in full is required at the time your animal is discharged.
*Care Credit is a professional credit card that is available through our office. Applications are required and may be declined if credit history is not acceptable to the credit card service. If the application is approved, a limit will be extended and can be used for any service at our hospital. If qualified, 3 or 6 month no interest plans are available.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.